The Practicalities of Human Resources

The Practicalities of Human Resources

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This book is for those who think that human resources is fundamental to organisation success. It focuses on how to create, develop, and implement workforce information based on HR arguments to address the needs of the organisation. What needs to be understood, the book is for practitioners: those who will implement HR practices to obtain greater output from the employees. The approach is fresh where the perspective is from HR data.Is innovation and creativity encouraged and supported In todaya#39;s fiercely competitive environment, customer service may hold the trump card to succeed. ... References: Cook, S. (2010) Customer care excellence: How to create an effective customer focus. 6th edition. Kogan Page Seale, Clive (ed.) ... K. Elaine ( 2007), Customer Service, A Practical Approach, Fourth Edition, Pearson Prentice Hall Rust.

Title:The Practicalities of Human Resources
Author: Dr. Arbab Akanda
Publisher:Author House - 2013-12-09

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